Customer Service Rep / Administrative Assistant
Medserv Equipment Corp Medserv Equipment Corp Urbana, IL Urbana, IL Full-time Full-time $16 - $19 an hour $16 - $19 an hour Description:
Home Medical Equipment Company seeking a dedicated CSR/Administrative Assistant.
In this role, you will be responsible for performing all tasks & communication related to intake of patient information for durable medical equipment with patients, referral sources, and third party payers.
Under the supervision of the Branch Manager, this position is responsible for insurance verification, assembly of documentation, prior authorizations, reimbursement qualifications and patient/provider interactions.
Requirements:
Managing all aspects of intake; answering phone calls, receiving faxes, collecting patient & referral source information, entering equipment orders, printing tickets, assembling charts and processing paperwork.
Evaluation of referrals to verify insurance coverage.
Obtain insurance benefit info & advise patients on their expected out of pocket costs related to deductibles and co-pays or cost of non-covered items prior to delivery.
Act as liaison between home care coordianators, discharge planners and providers to obtain accurate information required for billing.
Assessment and identification of specific needs for payer coverage of services to include proper documentation and prior authorization.
Assit patients onsite with home medical equipment consultations and selection.
Coordinate equipment deliveries with patient, facility & providers.
Monitor office equipment & supplies.
Knowledge of DME/HME billing experience helpful but not required.
We will train the right candidate!.
Estimated Salary: $20 to $28 per hour based on qualifications.
Home Medical Equipment Company seeking a dedicated CSR/Administrative Assistant.
In this role, you will be responsible for performing all tasks & communication related to intake of patient information for durable medical equipment with patients, referral sources, and third party payers.
Under the supervision of the Branch Manager, this position is responsible for insurance verification, assembly of documentation, prior authorizations, reimbursement qualifications and patient/provider interactions.
Requirements:
Managing all aspects of intake; answering phone calls, receiving faxes, collecting patient & referral source information, entering equipment orders, printing tickets, assembling charts and processing paperwork.
Evaluation of referrals to verify insurance coverage.
Obtain insurance benefit info & advise patients on their expected out of pocket costs related to deductibles and co-pays or cost of non-covered items prior to delivery.
Act as liaison between home care coordianators, discharge planners and providers to obtain accurate information required for billing.
Assessment and identification of specific needs for payer coverage of services to include proper documentation and prior authorization.
Assit patients onsite with home medical equipment consultations and selection.
Coordinate equipment deliveries with patient, facility & providers.
Monitor office equipment & supplies.
Knowledge of DME/HME billing experience helpful but not required.
We will train the right candidate!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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